Studio Policies

Studio Tours: Tours are available from 11 a.m. to 1 p.m. daily and must be scheduled in advance. Walk-ins are not accepted. A tour of Studio A & B is also available on our website.
Session Booking & Deposits: To confirm a session, a deposit must be made within 48hours of receiving an invoice or verbal booking. Sessions over 4 hours require a 50% deposit, while full payment is required upfront for sessions under 4 hours and specific services (e.g., mastering, podcast, mixing).
Payment Policies: We prefer transfers to our business account. For your security, DO NOT make payments to anyones personal bank account.
Balance Due at Session Start: Any outstanding balance must be paid in full at the start of your session.
Session Hold Policy: Sessions are placed on hold until a deposit (or full payment for sessions under 4 hours) or a purchase order from established labels is provided. Deposits or POs must be submitted within 48 hours, or the time slot may be released if another client requests it.
Cancellations & No-Shows: Cancellations within 24 hours of the session will incur a fee of 50% of the booked time. No-show sessions are billed at the full time booked.
Session Backups: We do not automatically save backups. Please bring a storage device to save your session files at the end.
Personal Property: We are not responsible for any personal items left at the studio.Please ensure you take all personal belongings with you when your session ends.
Arrival Time: Please arrive on time for your session to avoid delays, as late arrivals may impact your booked time.
Studio Conduct: All clients and guests are expected to respect studio staff, equipment, and property. Any damages caused by misuse will be billed to the client.
Smoking Policy: We have a no smoking policy across our facility.
Minors: Clients under 18 must be accompanied by a parent or guardian during sessions unless prior arrangements have been made.